Responsible gaming at 966OK: your limits, breaks and where to get help

Decide in advance how much you'll play for, when you'll stop and who you'll tell, and the game stays entertainment. This page sets out our rules, the tools for setting limits and the ways to get help, step by step.

১৮+ · Responsible Gaming

Rules to keep in mind before you play at 966OK

Responsible gaming doesn't mean playing less — it means fixing your limits before you start. Nobody under 18 gets in when an account is opened, and each account runs in one person's own name. The same person can't hold more than one account. These are our rules, and sticking to them keeps your spending inside your budget too.

Play only with your own money. Borrowed money, money asked from someone else, or money whose loss would leave house rent and loan instalments unpaid is not money to play with. Keep gaming money separate from household money. The same goes for time: decide before you play how long you'll play, and stop when the time is up.

The bonus maths needs to stay clear too. Your first deposit gets a 160% bonus, up to ৳16,500 maximum, and there is 8x wagering to meet the conditions. A bonus doesn't mean extra permission to play. If chasing the wagering would mean breaking your own limits, skipping the bonus is the smarter move.

A few more rules have no exceptions.

  • If you're under 18, you can't play, and you can't open an account.
  • You can't let anyone else play on your account.
  • One person can't open more than one account.
  • If someone offers to fix a win for money, that's a scam. Don't pay them.
  • You can't deposit using an account or wallet opened in someone else's name.

If something's wrong with your account, or your spending feels out of control, tell us in Bangla on 24/7 live chat. Our support team handles requests to set limits, start a cool-off and close accounts.

One last thing to keep in mind: check your wins and losses day by day. If you lose several times in a row, stop. Don't raise your stake to win back what you've lost. The only aim is to keep the game entertainment, not something that weighs on you.

Four tools to slow your own pace

Many people try to cut down on playing through willpower alone, but willpower tires and sometimes gives out. Limits set on your account don't depend on willpower, so they work better. See the table below for what each tool does and where to set it.

Tool What it does Where to set it When it takes effect
Daily deposit limit Sets a cap on how much you can deposit in a day Account settings, or 24/7 live chat A decrease applies right away, an increase doesn't
Weekly deposit limit Adds up seven days of deposits together, so large sums get held back Account settings, or 24/7 live chat The new limit starts from the next counting period
Cool-off or break Blocks login for a set period, and the account stays intact Written request via live chat From the time of the request until the set period ends
Self-exclusion Closes the account for a longer period Written request and confirmation via live chat The account can't be reopened until the period ends

Lowering a limit is easy and raising it is hard, and that's how it should be. A request to raise your deposit limit doesn't take effect straight away; you have to wait a while, so a decision made in an emotional moment gets thought through again. Ask on live chat how long the wait is.

With a cool-off you can't get into your account for the set period, but the account isn't deleted. Self-exclusion is a bigger step: once it's on, login stays closed until the period ends. If there's money in the account, you can take it out under the withdrawal rules.

Think about time limits the same way. Decide how many hours a day you'll play, set an alarm on your phone, and log out when it rings.

Eight questions to understand your own habits

Think about the last two or three months and answer the questions below. You don't have to show anyone, being honest with yourself is enough.

  • At the end of the month, did you find you'd spent more than the budget you set?
  • Have you staked bigger amounts than before to win back money you lost?
  • Have you borrowed money to play, sold things, or asked someone for cash?
  • Do you feel uneasy or irritable when you try to stop playing?
  • Has time for work, studies or family shrunk?
  • Have you hidden from anyone how much you've lost or how long you've played?
  • Does thinking about playing wake you at night, or make it hard to settle your mind?
  • You haven't told anyone you can't stop, and you're trying to handle it alone?

What to do if even one of these is a yes

  • Halve your daily deposit limit today.
  • Take a one-week cool-off — you won't lose your account for it.
  • Keep the money you set aside for playing in a separate wallet.
  • Tell someone in your family or a close friend the truth.
  • If you can't stop on your own, ask on live chat about closing your account.

If several answers are yes at the same time, don't wait. The longer you put off setting limits and taking a break, the harder it gets.

Budget in taka: how much to start with

First take rent, food, transport, medical costs and savings out of your monthly income. Set aside a small part of what's left for playing, and keep that money in a separate wallet so it isn't easy to reach.

Daily deposit Weekly total Who it's for
৳250 ৳1,750 To get started — this is the same as the minimum deposit
৳500 ৳3,500 For those who can put a little money aside each month
৳1,000 ৳7,000 For people with a steady income — still, keep this as your ceiling

৳250 is the minimum deposit amount per day, so many people start there. The minimum withdrawal is ৳1,000; depositing ৳250 a day gets you there in four days. So don't keep topping up in small amounts hoping to win — stay inside a budget you've already fixed.

Steps to set a limit on your account

  1. Log in and go to account settings.
  2. Choose the deposit limit or the cool-off option.
  3. Enter the amount and confirm; if you can't find the option, ask on 24/7 live chat.
  4. Get written confirmation that the limit is active, so you have proof later if you need it.

Where to get help, and closing your account

If you can't handle it alone, talk to someone: a family member, a close friend, or your own doctor. Hiding it adds pressure; saying it out loud eases it. If you're borrowing money or scraping funds together to play, that's the signal to stop.

If you want to stop playing for a while, ask for a cool-off on live chat. To close your account for good, say it plainly: close my account. Give your name and account ID, and ask for written confirmation.

If there's money in the account, withdraw it before you close. The minimum withdrawal is ৳1,000, and processing usually finishes within 28 minutes. Support runs 24/7 on live chat, in Bangla.

Play is for entertainment, not as a source of income. If you want to start with the rules in mind, register at 966OK, and see the homepage for general information. Write down the limit you've fixed somewhere you'll see it.